FAQ 1.Delivery time: After receiving client’s deposit and capsule samples, film, within 50 working days, we will finish the machine. 2.Term of Payments: At first client shall pay 30% deposit of Purchase order total amount, then we start to produce machine. After machine is finished, we will invite client to test machine in our factory. After successful checking, client shall pay the remaining 70% of total amount before shipping. 3.Quote Valid time: 50 days 4.Ship Packing: Using standard export wooden box to pack machine, prohibiting corrosion and damage during the transportation. 5.Port of Shipment: Shanghai Ship port. damaged in normal use condition, we can send free spare parts to replace it. 6.After-sale service: we can supply training and test in our factory. Besides, we will give operation manual installation and operation video to client; If Client demands our engineers go overseas to do after-sale service, client need to pay daily wage 100 USD, and round flight tickets, accommodation; 24 hours on line support. 7.How to guarantee the quality? We have a group of experienced technical staff, covering automation control, machinery packaging and intelligent measurement. Technical staff accounts for 60% of the total number of the employees including two senior engineers who have worked in this field for more than 20 years
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