After-sales
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Service Advantage


Coffee Capsule Filling Machine, Cup Form Fill Seal Machine
  • 01
    7x24h

    24-hour online service, overseas after-sales service is available.

  • 02

    Operating instructions

    Before delivery, the machine will be inspected and tested in the factory in advance.In addition, operation manuals will be provided for installation and operation videos will be provided to customers
  • 03

    Warranty​​​​​​​

    After the machine arrives at the customer's factory safely, within one year, under normal use, if any part is damaged, spare parts can be sent for replacement for free.

Technical advantages

It has a group of experienced technicians covering automation control, mechanical packaging and intelligent measurement.Technical personnel account for 60% of the total number of employees, including two senior engineers who have been working in this field for more than 20 years

FAQ

    Q What advantages you have?

    A * Over 12 Years professional working experience in the coffee capsules filling packing machine only.
    * With abundant of technology reserve and lots of innovative patents
    * With very strict standard on each machine that sold to all over the world.
    * With world famous components application.
    * One-stop packaging solutions
    * Sunyi machine has been exported to over 40 countries all over the world.
    * Professional after-service system
    * With distributors in USA, Mexico, Thailand, Russia, Italy, etc...
    *Prompt response to the after sales service.
  • How can you guarantee that we can receive a good quality machine?

    * Sunyi Machinery is the direct factory-based company, we can supply visual-audio factory inspection service.
    * From the machine processing parts to the electric-pneumatic parts, from the machine assembling to the electric-pneumatic
    adjustment, from the package to the shipment, we have a set of strict QC standard.
    * After the machine is ready, we will send each customer their machine photos and machine testing videos.
    After confirmation by the customers, then we are permitted to arrange the delivery.
    * After receiving the machine, we can set out technicians to customer factory for machine installation as agreed if need.
    * Within the 12 months warranty, any broken parts will be delivered to customers by express for free of charge.
    After the warranty, the broken parts will be discharged only at the lowest cost price.
  • Do you provide and help about the product operation?

    * We have English version operation manual and videos for all products, and all the icons will be displayed by English or
    nominated language.
    * After receiving the machine, we can supply the remote guidance on Internet for machine installation and operation.
After-sales
You are here: Home » Service » After-sales

SunYi Machinery is a technologically innovative enterprise, specializing in the research, development, manufacture and sale of intelligent food packaging
machinery equipment, packaging systems and various automation control equipment.

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+86-180-0668-6915
+86-17312178669
+86-13382162325
E Building,Plainvim Industrial Park, No.456, Yuyang Road, Yushan Town, Kunshan, Suzhou City, Jiangsu Province, China
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